1. Information We Collect

We may collect the following personal information when you book a service, contact us, or use our website:

- Full name

- Email address

- Phone number

- Service address

- Payment information (processed securely via third-party providers)

- Service details and preferences

- Communication preferences

2. How We Use Your Information

We use your information to:

- Schedule and deliver cleaning services

- Send appointment confirmations and reminders

- Respond to inquiries or support requests

- Process payments and invoicesImprove our services and customer experience

- Send promotional updates, discounts, or announcements (if opted in)

3. Text and Email Communication Consent

By providing your email address and/or phone number, you consent to receive:

- Transactional Emails & Texts (e.g., booking confirmations, service reminders, follow-ups)

- Occasional Promotional Emails or Texts (e.g., discounts, seasonal offers, service announcements)

You may opt out of promotional communications at any time by clicking the “unsubscribe” link in emails or replying “STOP” to text messages. Transactional communications will still be sent as needed for your service.

We do not sell or rent your personal contact information to third parties.

4. Data Security

We use industry-standard encryption and security measures to protect your personal information from unauthorized access, misuse, or disclosure. Your payment data is handled securely through third-party providers.

5. Sharing Information

We only share your information with:

- Our cleaning professionals for scheduling and service delivery

- Third-party vendors (payment processors, CRM tools) as necessary to operate our business

- Authorities when required by law or legal obligation

6. Your Rights

You have the right to:

- Access or update your personal information

- Request deletion of your data

- Withdraw consent to marketing communications

Contact us with privacy-related questions at [email protected]

7. Updates to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page with the updated effective date. Continued use of our services indicates your acceptance of any revised terms.

Questions?

For more information or to manage your privacy preferences, email us at

[email protected]